Have a question or a problem? Our Strasbourg-based team is here to help.
From the home page or the Book page, enter your pickup and drop-off addresses. Choose your vehicle type and options, then confirm. The price is shown before booking.
We accept credit card payments (Visa, Mastercard) via Stripe, as well as cash payment directly to the driver.
As long as no driver has accepted the ride, you can cancel it free of charge from the tracking page. Once a driver has been assigned, cancellation fees may apply.
Yes, you can schedule a ride in advance by choosing a date and time when booking. The driver will be there at the agreed time.
Register as a driver with your professional VTC card. After our team validates your documents (within 24–48 hours), you can start receiving ride requests.
Yes. Payments are secured by Stripe (your bank details never pass through our servers). Your personal data is processed in accordance with the GDPR.
Contact us immediately by phone. You can also use the in-app chat to reach your driver directly.
Can't find the answer to your question?
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